Stress Management at Work
Positive and negative stress is a constant influence on all of our lives. The trick is to maximize the positive stress and to minimize the negative stress. This book will give readers a three-option method for addressing any stressful situation, as well as a toolbox of personal skills, including using routines, relaxation techniques, and a stress log system.
To help you decide if this is the right book for you we have provided the table of contents followed by a short preview/passage from the book.
The main topics are:
In the previous chapter, we talked about taking power over the situation and changing it to make it less stressful. In this chapter, we will explore another way to take power over stressful situations: by avoiding them entirely.
The second A stands for Avoid. If drinking coffee gives you indigestion, and causes you stress and embarrassment at work, don’t drink coffee!
This A is all about identifying the things that you needlessly stress about, and how to remove those items from your life.
Avoiding the situation is appropriate if:
· Repercussions are non-existent or extremely minor
· Other people are not negatively impacted
Do not use this approach if:
· Avoiding will cause more stress in the long term than the short term (for example, avoiding the dentist or doctor’s office)
· Avoiding will transfer stress to someone else
· Avoiding will negatively impact your health and/or safety
One of the most powerful tools for avoiding a stressful situation is the Positive No. This tool enables you to say no in a way that maintains control over the situation, but does so in a constructive, assertive way.
The Positive No comes in several forms.
· Say no, followed by an honest explanation, such as, “I am uncomfortable doing that because…”
· Say no and then briefly clarify your reasoning without making excuses. This helps the listener to better understand your position. Example: “I can’t visit our neighbor right now because I promised Jenny I would take her to the playground.”
· Say no, and then give an alternative. Example: “I don’t have time today, but I could schedule it in for tomorrow morning.”
· Empathetically repeat the request in your own words, and then say no. Example: “I understand that you want everyone to partake in the roast beef supper, but I do not eat beef.”
· Provide an assertive refusal and repeat it no matter what the person says. This approach may be most appropriate with aggressive or manipulative people and can be an effective strategy to control your emotions. Example: “I understand how you feel, but I will not [or cannot]…” Remember to stay focused and not become sidetracked into responding to other issues.
Remember; only use this approach in appropriate situations, as discussed in the previous topic.