This course will help participants to set and meet their goals and improve the employee manager relationship. Performance Management is making sure the employee and the organization are focused on the same priorities. It touches on the organization itself by improving production and reducing waste. It helps the employee or individual set and meet their goals and improves the employee manager relationship. The key in keeping an organization and employee aligned, which improves performance and productivity, is Performance Management.
Performance Management is not a company’s way of employing “micro-managing” techniques that stunt the professional growth of its employees. But rather, it is a strategic approach to ensuring the efficiency and effectiveness of an organization. Whether at the organizational, departmental or employee level, the goal of performance management is to make sure all business goals are being met in a satisfactorily manner.
The performance management course will improve overall communications and interactions within the organisation . It will help to close any gaps in the participant's skill set, and make them a more valuable employee through feedback and coaching.
Define performance management.
· Understand how performance management works and the tools to make it work.
· Learn the three phases of performance management and how to assess it.
· Discuss effective goal-setting.
· Learn how to give feedback on performance management.
· Identify Kolb’s Learning Cycle.
· Recognize the importance of motivation.
· Develop a performance journal and performance plan.
Chapter One: The Basics (I)
What is Performance Management?
How Does Performance Management Work?
Chapter Two: The Basics (II)
Three Phase Process
Types of Assessments
Chapter Three: Goal Setting
SMART Goal Setting
Chapter Four: Establishing Performance Goals
Chapter Five: 360 Degree Feedback
What is 360 Degree Feedback?
Vs. Traditional Performance Reviews
Chapter Six: Competency Assessments
Competency Assessment Defined
Chapter Seven: Kolb's Learning Cycle
Chapter Eight: Motivation
The Motivation Organization
Identifying Personal Motivators
Techniques to Identify Personal Motivators
Evaluating and Adapting
Chapter Nine: The Performance Journal
Record Goals and Accomplishments
Linking with Your Employees or Managers
Implementing a Performance Coach
Chapter Ten: Creating a Performance Plan